Welcome to the Pet Feedster FAQ’s list. If you don’t find the answer you’re looking for, please don’t hesitate to call or email us with your question!



Size and Specs

How is the Pet Feedster unit powered?

You can plug the DC adapter unit into a 110 volt outlet or you can use 6 D batteries. With 6 D batteries you can get up to a six month life span. This makes the Pet Feedster completely portable and is perfect for most travel needs.
Back To Top

Will the Pet Feedster work on batteries?

Yes, with 6 D batteries you can get up to a six month life span. There is also an included DC adapter which can be plugged into an outlet. Batteries should be used as backup in case of power failure. For our international users, the Pet Feedster can be programmed on battery power only. When setting up for the first time, you’ll see a battery signal on the timer. If you choose to plug into the DC adapter, the battery signal will go away.
Back To Top

What is the length of the power cord?

The power cord is UL listed and 68 inches in length.  It provides a low voltage DC current which is safe around pets, pet owners, and energy efficient.
Back To Top

How long will the backup battery last if there’s a power outage?

The backup battery will last up to six months based on the battery make.
Back To Top

Is the Pet Feedster hard to program?

As one of our top priorities, the Pet Feedster was designed to be user friendly and is very easy to program.
Back To Top

How many meals will the unit dispense per day?

The Pet Feedster will dispense up to 5 meals per day.
Back To Top

What size and kind of food will the Pet Feedster Dispense?

The Pet Feedster has the widest food range of any automatic pet feeder on the market. It will work with  1/8 to 3/4 inch-sized pet kibble. No canned or wet food. We recommend using food that is not too oily, as the fats and oils can create a buildup of foodstuffs rather quickly over time, which will affect the performance of your Pet Feedster.

For cats, we recommend the following pet foods: Science Diet Perfect Weight, Iams Healthy natural, Canidae Grain-free Pure, Blue Buffalo Indoor Health / Adult, and Blue Buffalo Wilderness.
Back To Top

What size pets will the Pet Feedster work with?

Our product was designed to accommodate both larger pets and smaller pets. To add more room for eating, the Pet Feedster has a concave face for large dogs. You should always test and make sure your pet can eat out of the bowl – especially when it comes to young or very small pets, or pets with special needs.
Back To Top

How much food can be dispensed at one time?

The unit can dispense up to 6 cups and as low as 1 tablespoon of kibble at a time depending on the size of the food.
Back To Top

Will the unit work with two pets?

This will depend on your pets, but the unit can feed two pets provided they eat at the same time with the same amounts. The Pet Feedster has a large bowl.
Back To Top

Will the unit sense or stop if food is left in the bowl.

At this time, the unit cannot detect that food is left in the bowl. The Pet Feedster was designed to feed the amount that you programmed to dispense. You should keep an eye on your pet’s eating habits and adjustment periodically  if you notice food being leftover after meal time.  You may want to consult a veterinarian in case your pet has health issues.
Back To Top

Will the unit crush food?

The Flex Feed Technology System’s patented design will not crush food.
Back To Top

Can you feed your pet randomly?

Yes, you have the ability to feed at any time and at any amount. You can simply set the unit to start feeding once the unit has dispensed the amount you desire.  You can then stop the unit and it will return to its normal feeding program.
Back To Top

How much food does the Pet Feedster hold?

It holds up to 10 pounds of food depending on the size of the kibble.
Back To Top

What is the size of the Pet Feedster.

The Pet Feedster is 171/2” high, 13” wide, 18” from front to back including the food bowl.
Back To Top

How much does the Pet Feedster weigh?

The Pet Feedster weighs approximately 7 lbs when empty. Overall weight will depend on how much food you have in the unit and if you have water added to the Ant Stop water tray. The food storage container can hold up to 10 lbs of pet food and the Ant Stop water tray can hold approx. 6 cups of water. Please note that this weight is different from the shipping weight of the Pet Feedster package.
Back To Top

How is the Pet Feedster ant-proof?

Our patented Ant Stop water tray is removable and sits under the unit, which stops ants from getting into the storage container.
Back To Top

How often do I need to clean the Pet Feedster?

We recommend cleaning the parts that contact the food about every few weeks or sooner depending on the food used because oils and food particles can build up. We recommend cleaning the food bowl at the same frequency you would any other food bowl.
Back To Top